Current Affairs Categories

Sanchar Saathi

Published: December 24, 2025
Governance

The Department of Telecommunications (DoT) has made it mandatory for all newly manufactured or imported mobile phones in India to come with the Sanchar Saathi app pre-installed.

About Sanchar Saathi

Sanchar Saathi is a security and awareness platform developed by the Department of Telecommunications (DoT). It is available both as a mobile app and a web portal.

  • Purpose: The platform helps mobile users manage their digital identity, report suspicious activity, and safeguard their devices.

  • It also provides educational material on telecom safety and cyber risks, making it a combined service-and-awareness system.

Key Features of Sanchar Saathi

  1. ‘Chakshu’ Feature:

    • Users can report suspicious calls, SMS, and WhatsApp messages, such as fake KYC alerts, impersonation scams, or phishing links.

    • Helps authorities identify fraud patterns.

  2. Report Spam and Unwanted Commercial Calls:

    • Users can report spam calls or messages that violate TRAI rules.

    • Complaints made within seven days can lead to action against the sender.

  3. Report Malicious Links and Apps:

    • Enables reporting of phishing links, unsafe APKs, and fraudulent websites.

  4. Checking Mobile Connections Linked to Your Identity:

    • Shows how many mobile numbers are registered using your identity, helping detect unauthorized SIM cards.

  5. Blocking Lost or Stolen Phones:

    • Users can block the IMEI of lost or stolen devices, preventing misuse.

    • Devices can be unblocked if recovered.

  6. Verifying Device Authenticity:

    • Users can validate the IMEI to check if a phone is genuine, useful when buying second-hand phones.

  7. Reporting International Calls That Appear as Indian Numbers:

    • Allows reporting of cases where scammers make international calls appear as +91 calls.

  8. Finding Local Internet Service Providers:

    • Users can check which wired internet service providers are available in their area by entering PIN code, address, or provider name.

  9. Verifying Trusted Contacts and Helpline Numbers:

    • Provides a directory to confirm genuine customer-care numbers, emails, and websites of banks and other major institutions.


 

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